Cart
0
Privacy policy
At Zyvorn, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit, browse, or make a purchase through the Zyvorn website.
Information We Collect
When you use our website, we may collect information including:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment and transaction-related information
- Account information
- Information provided when contacting customer support
- Device and browser information
- IP address
- Website usage and interaction information
How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Process payments.
- Arrange product delivery.
- Provide customer support.
- Send order confirmations and updates.
- Process approved refunds or replacements.
- Improve our website and products.
- Prevent fraud and unauthorised transactions.
- Maintain website security.
- Comply with applicable laws and regulations.
- Send promotional or marketing communications where permitted and, where required, with your consent.
Payment Information
Payments may be processed through third-party payment providers.
Zyvorn does not need to store your complete credit or debit card details. Payment information is handled by the relevant payment service provider according to its own security and privacy practices.
Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly.
- Remember customer preferences.
- Understand how visitors use our website.
- Improve website performance.
- Support marketing and advertising activities where applicable.
Third-party services integrated with our website may also use cookies or similar technologies according to their respective policies.
Sharing of Information
We may share necessary information with trusted third-party service providers that help us operate our business, including:
- Payment providers
- Shipping and courier companies
- Website and technology service providers
- Analytics providers
- Marketing service providers
- Customer-support providers
We may also disclose information when required by applicable law, legal process, government authority, or where necessary to prevent fraud, misuse, or protect our rights.
Data Security
We take reasonable measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.
Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of your personal information.
For privacy-related requests, contact:
Children's Privacy
Our website is not intended for children who are not legally permitted to make purchases online.
We do not knowingly collect personal information from children for the purpose of completing purchases.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated "Last Updated" date.
Contact
If you have questions regarding this Privacy Policy, contact:
Zyvorn
Email: zyvornenterprise@gmail.com